nbagi Terms and Conditions

1General Provisions

These terms and conditions ("Terms") govern the use of the nbagi platform and all its services. nbagi is an online casino and betting platform operated for players in Bangladesh.

These Terms apply to the nbagi website, mobile version, application, and any related services. Accessing or continuing to use the platform indicates that you have fully read, understood, and accepted these Terms.

nbagi reserves the right to change these Terms at any time without prior notice. Continued use of the platform after any changes will be considered acceptance of the revised Terms. It is therefore recommended that you visit this page regularly.

2Eligibility and Registration

2.1 Age Requirement

To register and use the nbagi platform, you must be at least 21 (twenty-one) years of age. This platform is intended for users aged 21 and above only. If any person creates an account on behalf of a minor, that account will be closed immediately and deposited funds may be forfeited.

2.2 Registration Requirements

You must provide accurate and up-to-date personal information at the time of registration. Each person may create only one account. Creating multiple accounts is strictly prohibited.

• You must provide your correct full name, date of birth, and contact information.
• nbagi may request identity documents or other records to verify the information provided during registration.
• Providing false information may result in account closure and forfeiture of funds.
• Registering from a restricted region using a proxy server or VPN may result in cancellation.

2.3 KYC Verification

For withdrawals above a certain amount or when account verification is required, nbagi may ask you to submit a photo of your identity document (National ID, passport, or driving license). Withdrawals may be delayed until verification is complete.

3Account Management

3.1 Account Security

You are fully responsible for keeping your account password and login details confidential. Use a strong password to keep your account secure and never share it with any third party. If you suspect unauthorized access, notify our support team immediately.

3.2 Account Suspension or Closure

nbagi reserves the right to temporarily suspend or permanently close your account in any of the following circumstances:

• Violation of the Terms.
• If fraudulent or suspicious activity is detected.
• If evidence of multiple accounts is found.
• If a technical error is exploited to gain an unfair advantage.
• At your own request (self-exclusion).

4Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount on the nbagi platform is ৳500 (five hundred taka), which applies to all payment methods. We support the following deposit methods: bKash, Nagad, Rocket, and Upay. Deposited funds are generally added to your account instantly. If there is a delay due to technical reasons, please contact the support team.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 30 minutes to 3 hours. Withdrawals may be delayed in the following cases:

• If the KYC verification process is ongoing.
• If a security check is required.
• If the wagering requirements for a bonus have not been met.
• If a technical issue occurs.

Always try to withdraw using the same method used for the deposit. nbagi reserves the right to verify the withdrawal method for security reasons.

4.3 Currency

All transactions on the nbagi platform are conducted in Bangladeshi Taka (BDT / ৳). Foreign currency transactions are not accepted.

5Bonuses and Promotions

5.1 Welcome Bonus

Newly registered members at nbagi will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. A wagering requirement of 20x applies to this bonus.

5.2 Wagering Requirement

Before withdrawing any winnings from a bonus, the specified wagering requirement must be met. Keep the following points in mind when fulfilling the wagering requirement:

• There may be a time limit for meeting the wagering requirement.
• Different games may contribute differently toward fulfilling the wagering requirement.
• A maximum bet limit may apply while a bonus is active.
• Read the specific terms and conditions of the relevant promotion before claiming a bonus.

5.3 Bonus Abuse

Abusing bonus benefits or claiming them with fraudulent intent is strictly prohibited. If suspicious bonus activity is detected, nbagi reserves the right to cancel any bonus and suspend the associated account.

5.4 VIP Program

nbagi offers three VIP tiers — Bronze, Silver, and Gold. Each tier includes a weekly cashback benefit:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

You can gradually move up to higher tiers through gameplay. Full details of VIP benefits are available on the relevant page.

6Betting and Gaming

6.1 Betting Rules

All bets on nbagi are processed in real time. A confirmed bet generally cannot be cancelled, though nbagi may consider exceptions in cases of technical error. Each game has its own rules, which can be found in the game interface.

6.2 Technical Errors

If a bet or game session is left incomplete due to a server outage, network issue, or any other technical error, nbagi reserves the right, at its own discretion, to provide compensation or void the transaction. Incorrect information or payouts displayed due to a technical error do not create any obligation for nbagi.

6.3 Game Providers

nbagi offers games from various trusted game providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI, and many more. Games from these providers are fair and operated by a Random Number Generator (RNG).

7Responsible Gaming

nbagi places the highest priority on responsible gaming. We believe that gaming should be for entertainment, not to create financial stress.

nbagi provides the following tools for responsible gaming:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Bet Limits: Control the amount you bet per session.
• Time Limits: Set your daily session time.
• Self-Exclusion: Close your account for a set period or permanently.
• Break: Take a temporary break at any time.

For more information on responsible gaming, visit our Responsible Gaming page.

8Prohibited Activities

The following activities are strictly prohibited on the nbagi platform:

• Playing games using automated software, bots, or scripts.
• Exploiting any technical vulnerability or error.
• Money laundering or transactions involving illegal funds.
• Creating multiple accounts to take advantage of bonuses.
• Harassing or causing harm to other users on the platform.
• Creating an account using false information.
• Committing fraud against nbagi through chargebacks.
• Accessing from a restricted region using a VPN or proxy.

If any of these prohibited activities are detected, the account will be closed immediately, funds may be forfeited, and legal action will be taken if necessary.

9Intellectual Property

All content on the nbagi website and platform — logos, designs, graphics, text, software, and other elements — is the intellectual property of nbagi or its licensors. No content from this platform may be copied, distributed, modified, or used for commercial purposes without prior written permission.

You are granted a limited, non-exclusive, and revocable license to use the nbagi platform for personal, non-commercial purposes only.

10Limitation of Liability

nbagi is not liable for:

• Loss caused by internet disconnection.
• Loss caused by third-party hacking or cyber attacks.
• Service disruption due to natural disasters or unavoidable circumstances.
• Unauthorized access to your account due to your own negligence.
• Personal financial loss resulting from gambling.

nbagi always makes every effort to operate a secure encrypted platform, but no service can guarantee 100% uninterrupted availability.

11Changes and Termination

11.1 Changes to Terms

nbagi reserves the right to change these Terms at any time. For significant changes, a notice will be posted on the website or sent to the registered email address. Continued use of the platform after any changes will be considered acceptance of the revised Terms.

11.2 Service Termination

nbagi reserves the right to discontinue all or part of its services at any time. In the event of a service shutdown, users will be given a reasonable period to withdraw their funds.

11.3 Account Closure Request

If you wish to close your account yourself, please contact us via 24/7 live chat or by email at [email protected]. Make sure to settle your balance before closing your account.

12Contact

If you have any questions or feedback about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 on the Bengali support platform

Our support team is always ready to answer any of your questions in Bengali.